Angelamae Caaya Toledo

 

 

https://angelamaetoledo.jobs180.com

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PERSONAL INFORMATION

Position Franchise Relations Officer
Objective Highly organized and dedicated individual. Aspiring to pertain my knowledge of business strategy, business innovation, and analytical decision-making to your company.

WORK EXPERIENCE

2022 Nov to
Present
But First, Coffee Inc.
Position: Franchise Relations Officer ( Junior Associate (1-4 yrs experience) )
Specialization: Corporate Strategy/Top Management
Industry: Food and Beverage

Assist and manage onboarding branches in preparation for the grand opening of the branch
Arrange the needs of the onboarding and existing franchisee in coordination with the rest of the department
Handles incoming franchise queries and acts as the primary point of contact for both new and existing franchisee accounts
Serves as a bridge between the internal team and franchisees and provides strong interpersonal and communication abilities
Address the concerns and complaints of the franchisee by demonstrating adequate problem-solving and critical-thinking skills
Providing strong customer service and interpersonal skills
Managing and preparing franchisee-specific reports, procedures, and other business-like schedules
Conduct weekly meetings to discuss and resolve issues that affect the team and the franchisees
2022 Apr to
2022 Jul
Philippine Red Cross
Position: Administrative Support - Volunteer ( Trainee )
Specialization: Clerical/Administrative Support
Industry: Non-Profit Organization / Social Services / NGO

Managing travel orders
Organizing documents
Routing documents for approval
Deposits cheques

WORK OPTIONS

Willing to work night shifts? No
Willing to relocate? No
Willing to work overseas? No
Looking for OJT Position? No

EDUCATION

2022 Jun Jose Rizal University (JRU)
Business Studies/Administration/Management
Bachelor's/College Degree
2018 Apr Mandaluyong High School
Academic Track: Accountancy, Business & Management (ABM)
Senior High School Diploma
2016 Apr Mandaluyong High School
High School Diploma

CERTIFICATIONS

Date Certificate
2019 Microsoft Office Specialist - Excel 2016

SEMINARS ATTENDED

Date Attended Seminar
2023 Leadership Training Program by Learning and Beyond
2021 Certificate of Completion - Keep Your Business Relevant to the Market with Google Trends by Google M
2021 Certificate of Completion - Sell Your Products Online with E-commerce by Google MSME Caravan
2021 Certificate of Attendance in Stackleague x Product PH Basics of Product Management

ACHIEVEMENTS

Graduated with Honors - Cum Laude (June 2022)

SKILLS

    Organizational Skill Skill Level: 5

  • Analytical Skill Skill Level: 3

  • Professionalism and Strong Work Ethic Skill Level: 5

  • Digital Marketing Skill Level: 0

  • Photography Skill Level: 0